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Good Practice Policies for Salvere Wellbeing

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I am a full member of the Association of Reflexologists (AoR). Being a full member of the AoR demonstrates that I have a nationally recognised Diploma in Reflexology.

As an AoR member:

I am bound by the AoR Code of Practice and Ethics.

I follow the AoR Good Practice Policy and hygiene guidance to ensure client safety.

I will always be adequately insured for medical malpractice /professional indenmity requirements. The industry standard is in excess of £5 million cover.

I comply with the AoR Continuing Professional Development requirements which ensures my practice is kept up to date.

I am compliant with GDPR data protection, please see my separate GDPR policy (available at your first appointment. Your information will remain confidential at all times.

As a professional and highly qualified reflexologist with MAR status, I will provide you with the appropriate bespoke treatment and support.

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My Personal Business Practice Policies:

1. The use of Face Coverings 

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  • I chose to use discretion regarding the wearing of face coverings. This can be discussed and decided at the time of booking

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2. Appointments 

  • I have health requests of my clients as follows;

    • If you have a cough, a fever or loss of taste and smell or have been in touch with anyone with these symptoms please contact me as we may need to postpone your appointment.​

    • And in general, if you feel unwell, it is best if you call and we can re-arrange your appointment for a better time.

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  • In return I will apply these high standards to myself. Should I feel unwell, unable to treat or it is inadvisable for me to treat, I will explain the situation to you as soon as possible before your treatment.

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3. Fees

  • My fees are as follows, they are payable in full at the time of treatment:

  • £35 for forty-five minute reflexology treatment.

  • £38 for initial consultation and forty-five minute reflexology treatment.

  • My fees are either payable in advance as part of a treatment package or in full at the time of treatment. 

I reserve the right to choose to use discretion regarding the application of any discounts.

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4. Cancellation Policy 

  • I have a 24 hour cancellation policy. As you are aware my business is dependent on the number of clients I can see in my clinic hours. Therefore if you are unable to make a previously arranged appointment I request that you provide me with at least 24 hours notice. This will allow me the option to re-book the time slot with someone on my waiting list.

  • Less than 24 hours notice may result in a fair-use fee of my usual treatment cost. This fee will be required to be settled prior to any future bookings.

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5.    Treatment packages 

  • I offer the option to book a package of treatments. These are provided at a reduced price as they are paid for in advance.

  • These treatments can be booked during my normal working hours with no restrictions.

  • Where an appointment is booked and missed, my cancellation policy above may apply and an amount maybe deducted from those remaining.

  • These treatments are not required to be used within a specific time frame.

 

6.     Vouchers  

  • I supply the option to buy vouchers for treatments. These may be given as gifts.

  • These treatments can be booked during my normal working hours with no restrictions.

  • Where an appointment is booked and missed, my cancellation policy above will apply and a proportion of the treatment maybe deducted from those remaining.

  • These vouchers are not required to be used within a specific time frame.

7.    Use of background music

  • I only play Royalty free music within my business and therefore I am not required to have The Music Licence. Unless you are in your own home, I am unable to play your preferred music selection.

 

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