Good Practice Policies for Salvere Wellbeing
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I am a full member of the Association of Reflexologists (AoR). Being a full member of the AoR demonstrates that I have a nationally recognised Diploma in Reflexology.
As an AoR member:
I am bound by the AoR Code of Practice and Ethics.
I follow the AoR Good Practice Policy and hygiene guidance to ensure client safety.
I will always be adequately insured for medical malpractice /professional indenmity requirements. The industry standard is in excess of £5 million cover.
I comply with the AoR Continuing Professional Development requirements which ensures my practice is kept up to date.
I am compliant with GDPR data protection, please see my separate GDPR policy (available at your first appointment. Your information will remain confidential at all times.
As a professional and highly qualified reflexologist with MAR status, I will provide you with the appropriate bespoke treatment and support.
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My Personal Business Practice Policies:
1. The use of Face Coverings
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I chose to use discretion regarding the wearing of face coverings. This can be discussed and decided at the time of booking
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2. Appointments
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I have health requests of my clients as follows;
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If you have a cough, a fever or loss of taste and smell or have been in touch with anyone with these symptoms please contact me as we may need to postpone your appointment.​
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And in general, if you feel unwell, it is best if you call and we can re-arrange your appointment for a better time.
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In return I will apply these high standards to myself. Should I feel unwell, unable to treat or it is inadvisable for me to treat, I will explain the situation to you as soon as possible before your treatment.
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3. Fees
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My fees are as follows, they are payable in full at the time of treatment:
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£35 for forty-five minute reflexology treatment.
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£38 for initial consultation and forty-five minute reflexology treatment.
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My fees are either payable in advance as part of a treatment package or in full at the time of treatment.
I reserve the right to choose to use discretion regarding the application of any discounts.
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4. Cancellation Policy
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I have a 24 hour cancellation policy. As you are aware my business is dependent on the number of clients I can see in my clinic hours. Therefore if you are unable to make a previously arranged appointment I request that you provide me with at least 24 hours notice. This will allow me the option to re-book the time slot with someone on my waiting list.
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Less than 24 hours notice may result in a fair-use fee of my usual treatment cost. This fee will be required to be settled prior to any future bookings.
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5. Treatment packages
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I offer the option to book a package of treatments. These are provided at a reduced price as they are paid for in advance.
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These treatments can be booked during my normal working hours with no restrictions.
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Where an appointment is booked and missed, my cancellation policy above may apply and an amount maybe deducted from those remaining.
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These treatments are not required to be used within a specific time frame.
6. Vouchers
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I supply the option to buy vouchers for treatments. These may be given as gifts.
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These treatments can be booked during my normal working hours with no restrictions.
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Where an appointment is booked and missed, my cancellation policy above will apply and a proportion of the treatment maybe deducted from those remaining.
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These vouchers are not required to be used within a specific time frame.
7. Use of background music
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I only play Royalty free music within my business and therefore I am not required to have The Music Licence. Unless you are in your own home, I am unable to play your preferred music selection.
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